Privacy Policy

This Privacy Policy ("Policy") describes how SNG digigoldindia ("we," "us," or "our") collects, uses, and shares personal information collected from users ("you" or "your") of the SNG digigoldindia Amobile application ("App"). By accessing or using the App, you consent to the collection, use, and sharing of your personal information as described in this Policy.

1. Information We Collect

1.1. Information You Provide: We may collect personal information that you provide to us when using the App, such as your name, email address, phone number, and payment information.

1.2. Automatically Collected Information: We may also automatically collect certain information when you use the App, including your device information, IP address, usage data, and location information (if you enable location services).

2. Use of Information

2.1. We may use the personal information we collect for the following purposes:

To provide and maintain the App and its features.

To process transactions and facilitate buying, selling, and storing of physical gold and digital gold.

To communicate with you, respond to your inquiries, and provide customer support.

To send you promotional and marketing communications (with your consent, where required by law).

To detect, prevent, and address technical issues and security vulnerabilities.

3. Sharing of Information

3.1. We may share your personal information with third parties in the following circumstances:

With service providers who assist us in operating the App and providing services to you.

With trusted partners who provide storage solutions for physical gold holdings.

With law enforcement authorities, government agencies, or authorized third parties, as required by law or to protect our rights, property, or safety.

4. Data Security

4.1. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4.2. Despite our efforts to safeguard your personal information, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

5.1. You may choose not to provide certain personal information, but this may limit your ability to use certain features of the App.

5.2. You may opt-out of receiving promotional and marketing communications from us by following the instructions provided in such communications or by contacting us directly.

6. Children's Privacy

6.1. The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

7. Changes to this Policy

7.1. We reserve the right to update or modify this Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting the revised Policy on the App.